Privacy Policy

Effective Date: 6 May 2026

Welcome to the website of Ecopure Facilities Ltd. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable laws and best practices in Mauritius.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website: https://ecopurefacilities.com.

1. Who We Are

Ecopure Facilities is a facilities management and syndic services company based in Mauritius, providing professional property and building management solutions for residential, commercial, and industrial clients.

For any questions regarding this Privacy Policy or your personal data, please contact us using the contact details available on our website: https://ecopurefacilities.com

2. Information We Collect

We may collect and process the following types of information:

Personal Information

When you contact us through our website, email, or phone, we may collect:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Property or project details

  • Any information voluntarily provided through contact forms or enquiries

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on the website

  • Referral source

  • Cookies and usage data

3. How We Use Your Information

We use the information collected to:

  • Respond to enquiries and service requests

  • Provide quotations and proposals

  • Manage client relationships

  • Improve our website and services

  • Monitor website performance and security

  • Send service-related communications

  • Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies help us:

  • Understand how visitors use our website

  • Improve website functionality

  • Remember user preferences

You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly as a result.

5. Data Sharing

We may share information with trusted third-party service providers where necessary for:

  • Website hosting

  • IT support

  • Analytics services

  • Communication tools

These providers are required to maintain the confidentiality and security of your information.

We may also disclose information where required by law or to protect our legal rights.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Loss or theft

  • Misuse

  • Disclosure

  • Alteration or destruction

While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

8. Your Rights

Subject to applicable laws in Mauritius, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to certain processing activities

  • Withdraw consent where applicable

Requests may be submitted through the contact details provided on our website.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

10. Changes to This Privacy Policy

Ecopure Facilities reserves the right to update or modify this Privacy Policy at any time. Any updates will be published on this page with a revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

Ecopure Facilities
Website: https://ecopurefacilities.com

Please refer to the Contact Page on our website for the latest contact details.